Free · No install required
Can AI shoppers get the answers they need?
Check your Shopify Knowledge Base with 15 questions chosen for your store. See what gets answered and how those answers compare with your published information.
Checks public Shopify storefronts in English. This tests the public FAQ tool, not every Knowledge Base entry or every AI platform.
How Shopify Knowledge Base worksYour store, your shopper questions
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1
Understand your store
We read your homepage and a small product sample to choose questions that fit what you sell.
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2
Test the actual answers
We ask Shopify’s public FAQ tool all 15 questions and preserve its responses, including unanswered questions and request failures.
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3
Check the supporting evidence
We compare the answers with relevant store pages and show quoted sources. If we cannot verify something, we say so.